Pay for resolutions, not conversations
Callario counts a resolution only when the AI verifiably resolves a customer's issue — never a handoff, never silence, never a human doing the work. Every verdict comes with an auditable receipt and one-click dispute.
- ResolutionRES-4F2A-91C7
- ChannelWeb chat
- IntentDuplicate charge → refund
- Confirmation“Perfect, thank you!”
- EvidenceBilling Policy §4 · tool: refund.issued
Not charged for: the handoff · the wait · the silence.
What Verified-Resolution Billing does
Outcome-based, not seat- or message-based
You're billed on resolved outcomes the AI actually delivered — not per seat, per message, or per conversation that went nowhere.
An auditable receipt for every charge
Each billed resolution links to the conversation, the evidence it was resolved, and the verdict — so finance and support can see exactly what they paid for.
One-click disputes
Disagree with a charge? Dispute it in one click. Nothing is locked in; the system is built to be questioned and corrected.
Never bill the wrong thing
Handoffs to humans, unanswered messages, greetings and conversations a person closed never count. A resolution only counts when the AI did the job.
Caps and alerts, always
Set hard spend caps and get alerts before you approach them. Predictable cost control is a default, not an add-on.
Verdict backed by evidence
A resolution is confirmed against the actual conversation outcome, not a hopeful assumption — so the bill reflects real value delivered.
From setup to value with Verified-Resolution Billing
The AI handles the conversation
Your AI Agent works the issue across whatever channel the customer used.
The outcome is verified
Callario checks whether the conversation was genuinely resolved by the AI, or whether it was handed off, abandoned, or closed by a human.
You're billed only on a verified resolution
A confirmed resolution generates a receipt. Everything else is recorded as not-resolved.
Review, cap, or dispute
See every receipt, stay under your spend cap, and dispute anything you disagree with in one click.
Works with the rest of Callario
Put Verified-Resolution Billing to work.
Join the design-partner program and run honest, auditable AI support.
Supervised alpha · No credit card · You’ll never be billed for a handoff.