See the AI work a real support case.

We’ll walk one conversation from start to finish — the AI agent answering, a teammate taking over, Copilot drafting, a workflow acting — on the live product, around your own use case.

What we’ll show you

1. 01The AI agent on your knowledgeA customer asks in web chat; the agent answers from your articles, lists its sources, and replies in English or Arabic.
2. 02Handoff to the inboxWhen the customer asks for a person, the conversation lands in the inbox with an AI briefing, and a teammate takes over.
3. 03Copilot beside your teamA ticket summary, a reply drafted with [n] citations, and priority, type and tags suggested for a person to confirm.
4. 04Workflows from a sentenceDescribe a process in plain language, let the AI draft it, test-run it without side effects, and add an approval step.
5. 05GovernanceThe guardrails on every AI turn, a run trace of what the AI did, the audit log, roles and two-factor authentication.

• The live product, not slides
• English and Arabic
• Bring your hardest questions