Leave Zendesk's pricing behind — without a risky cutover
Move to a single AI-native platform where a resolution has to be confirmed before it counts. Run Callario alongside Zendesk, cut over channel by channel, and keep Zendesk read-only for history.
What gets in the way today
Costs climb with every seat and add-on
Per-agent pricing plus paid AI resolutions, advanced add-ons, and bots add up fast as you scale — and the AI line charges you whether or not the customer was actually helped.
AI bolted on, not built in
Resolution AI sits beside the suite rather than inside one data model, so the bot, the inbox, and the CRM don't share one brain, one governance plane, or one honest bill.
Migration feels like a one-way risk
Teams stay on Zendesk because a big-bang cutover feels like losing tickets, history, and muscle memory — even when the pricing no longer makes sense for their volume.
A platform built for the way you actually work
Move without a big-bang cutover
Point one channel at Callario, keep the rest on Zendesk, and move the others when you are ready. Zendesk stays available read-only for historical tickets — no forced cutover, and nothing to roll back. Bulk history import is on the roadmap, not shipped: today the move is channel-by-channel, and we scope it with you.
Verified-resolution billing instead of resolution roulette
An issue counts as resolved only when the AI verifiably resolves it, with an auditable receipt and one-click dispute. Handoffs, greetings and silence never count.
One AI-native platform, not a stack of add-ons
Omnichannel inbox, autonomous agent, copilot, RAG, workflows, CRM, routing, and SLAs share one data model — replacing the add-on sprawl you were paying for piecemeal.
Familiar workflows, modern governance
A calm, module-based workspace your agents will recognize, plus always-on guardrails, full agent and tool traces, and a hash-chained audit log built in from the start.
Why it holds up
- Channel-by-channel cutover — run alongside Zendesk, no big-bang migration
- Counted only on a verified resolution — never on handoffs or silence
- Every AI charge carries an auditable receipt with one-click dispute
- One data model: inbox, AI agent, copilot, RAG, CRM, routing, SLAs
- Real integrations: HubSpot, Slack, Stripe and Shopify, plus a REST API and HMAC-signed webhooks
- Currently in supervised design-partner alpha — talk to us about migration scope
Explore related solutions
Leave Zendesk's pricing behind — without a risky cutover
See how Callario fits your team — with billing you can actually defend.
Supervised alpha · No credit card · You’ll never be billed for a handoff.