Deflect the repetitive tickets — and prove it actually worked
Put an autonomous AI agent on your front line to resolve common questions end to end, with citations and guardrails. A resolution counts only when it is verified — never a handoff, never silence.
What gets in the way today
Volume eats your team alive
The same password resets, order-status checks, and policy questions flood every channel. Agents spend their day on tickets a machine should handle, and SLAs slip on the issues that actually need a human.
Bots that bluff are worse than no bot
Generic deflection bots hallucinate, answer from nothing, and frustrate customers into requesting a human anyway — so your 'deflection rate' looks good while CSAT quietly drops.
AI pricing punishes you for trying
Per-resolution and per-message AI billing charges you whether or not the customer was helped, so a bad bot inflates both your support backlog and your invoice at the same time.
A platform built for the way you actually work
Autonomous resolution, not canned replies
The AI agent runs a real loop — reads the conversation, pulls from your knowledge and CRM context, and resolves the ticket end to end across web, email, and chat channels.
Pay only for verified resolutions
A separate confirmation check reads the customer’s own reply before anything counts. A confirmed resolution counts; a handoff or a customer who goes quiet does not.
Grounded answers customers can trust
Responses come only from your sources with inline citations, confidence scores, and always-on guardrails for jailbreak detection and grounding.
Clean handoff when a human is needed
Hard questions escalate with full conversation context into the same omnichannel inbox — and the AI mutes itself so the customer never gets two voices on the same thread.
Why it holds up
- Verified resolution: only a confirmed resolution counts — never a handoff, never silence
- Every charge carries an auditable receipt with one-click dispute
- Answers cited to your own knowledge sources, with confidence scores
- Test-before-publish: dry-run the agent on real conversations before it goes live
- Mandatory spend caps and alerts on every plan
- Currently in supervised design-partner alpha
Explore related solutions
Deflect the repetitive tickets — and prove it actually worked
See how Callario fits your team — with billing you can actually defend.
Supervised alpha · No credit card · You’ll never be billed for a handoff.