Resolve product support at scale without scaling headcount
Callario unifies your in-app chat, email, and docs into one AI-native support plane — so technical questions get accurate, cited answers — and a resolution only counts when the AI verifiably resolves.
What gets in the way today
Ticket volume scales with users, not with budget
Every new signup adds password resets, how-to questions, and integration tickets. Hiring agents linearly to keep up crushes your support margin and your response times.
Generic AI bots hallucinate about your product
Off-the-shelf chatbots invent features, cite the wrong plan, and confidently give answers that don't match your actual docs — eroding trust and creating more tickets than they close.
Per-resolution AI pricing is a black box
Competitors bill for 'resolutions' that include handoffs, deflections, and conversations the AI never actually solved, so your bill balloons with no way to audit or dispute it.
A platform built for the way you actually work
Answers grounded only in your sources
The AI agent answers from your help center, docs, and past tickets via RAG — every reply is cited, scored for confidence, and refuses to guess when it isn't sure.
Pay only for verified resolutions
A ticket counts as resolved only when the AI provably resolves it. Handoffs and silence never count, and every verdict ships with an auditable receipt and one-click dispute.
Clean escalation to your team
When a question is genuinely complex, the AI hands off to a human with full context inside the same omnichannel inbox — no lost history, no re-asking the customer.
Automate the repetitive long tail
No-code workflows triage, tag, and route tickets; trigger account actions; and resolve known issues automatically so agents focus on the conversations that actually need them.
Why it holds up
- Native in-app chat widget plus email, with one shared customer timeline
- Every AI answer is cited to a source article with a confidence score
- Always-on guardrails: jailbreak detection and grounding checks, with PII scrubbed from stored traces
- Test agents against real scenarios before you publish them live
- Mandatory spend caps and alerts on every plan
- Real integrations: Slack, Stripe, HubSpot and Shopify, plus a scoped REST API
Explore related solutions
Resolve product support at scale without scaling headcount
See how Callario fits your team — with billing you can actually defend.
Supervised alpha · No credit card · You’ll never be billed for a handoff.